Surveying Operations Manager
Reference No.: 1627802
Postcode: RH6 0NP
Civil Engineering
Operations Manager
£50000 - £70000 per Year Annual performance bonus. Company car or Allowance
Permanent / Full Time
Operations Manager (UK, Utilities & Rail): Lead national contracts, drive performance & safety, manage teams, clients & budgets. Car, bonus & benefits
Job Title: Operations Manager – Surveying Sector
Location: Crawley, West Sussex (Some Regional Travel Required & Hybrid Flexibility)
Industry: Utilities, Rail & Civil Engineering Surveying Services
Salary Package: Competitive Salary (DOE), Company Car/Allowance, Bonus & Benefits
Company Overview:
Our client is a leading service provider within the Utilities and Rail infrastructure sectors, delivering essential operational and maintenance solutions across the UK. With a proven record for safety, reliability, and performance, the company is entering a new phase of growth and is seeking an Operations Manager to oversee contract delivery, strengthen customer relationships, and drive operational excellence across its regional business units.
This is an excellent opportunity to join a progressive organisation where your leadership, commercial awareness, and strategic input will directly influence business success and long-term development.
Key Responsibilities:
As Operations Manager, you will be responsible for the overall management and strategic direction of operational contracts, ensuring they are delivered safely, efficiently, and profitably. Your key duties will include:
- Leading and supporting regional teams to achieve operational, financial, and performance targets.
- Developing and implementing robust strategies to improve service delivery and operational efficiency.
- Managing and nurturing client relationships to ensure satisfaction, retention, and contract growth.
- Monitoring contract performance, budgets, and KPIs to ensure delivery exceeds expectations.
- Driving continuous improvement across safety, quality, and productivity standards.
- Promoting best practice and ensuring full compliance with QHSE (Quality, Health, Safety & Environmental) standards.
- Supporting mobilisation of new contracts and managing operational transitions effectively.
- Acting as the On Call Manager to provide out-of-hours management support when required.
- Fostering teamwork, innovation, and employee development across all operational levels.
Required Qualifications and Experience:
- Proven experience in an Operations Management role within Utilities, Rail, or Infrastructure service delivery.
- Strong commercial awareness with experience managing multi-million-pound budgets.
- Demonstrable success in people leadership, contract delivery, and customer relationship management.
- Working knowledge of Health & Safety regulations and quality management systems.
- Experience supporting client re-negotiations, contract mobilisation, and strategic business planning.
- Excellent leadership, communication, and organisational skills.
Desirable Experience:
- Previous experience in a regulated service environment.
- Formal qualification in Surveying/ Civil Engineering Management, or a related discipline.
- Exposure to frameworks and long-term service contracts.
Benefits:
- Competitive salary and annual performance bonus.
- Company car or car allowance.
- Comprehensive benefits package including pension, healthcare, and expenses.
- Opportunity to shape operations within a respected national service provider.
- Career progression within a growing and supportive organisation.
To apply, or for more information, please contact Luke Norton:
�� luke.norton@leggwork.com
�� 07534 138797